Presentation of SƏLİS - the System for Fast Coordination and Project Management was held today by the Council on State Support to Non-Governmental Organizations under the auspices of the President of the Republic of Azerbaijan jointly with the State Agency for Public Service and Social Innovations under the President of the Republic of Azerbaijan
Chair of the Council on State Support to NGOs under the President of the Republic of Azerbaijan Azay Guliyev spoke at the event and said that the Council's activity was fully electronized and provided detailed information on the SƏLİS brand.
Later, the film about SƏLİS was displayed.
Assistant to the President for Public and Political Issues, Head of Department Ali Hasanov, Deputy Chairman of the Milli Majlis of the Republic of Azerbaijan Bahar Muradova, chair of the State Agency for Public Service and Social Innovations under the President of the Republic of Azerbaijan Ulvi Mehdiyev and UN Resident Coordinator in the Republic of Azerbaijan Ghulam Isaczai delivered a speech and emphasized that SƏLİS is an innovative application that will lay the foundation for a new quality phase in the development of civil society.
Guided by the Decrees and Orders of President Ilham Aliyev on the development of e-governance and transition to digital government, as well as improvement of e-services provided by governmental entities, the Council launched 20 new e-services in 2019, in order to fully electronize and enhance the quality of the provided e-services and ensure the NGOs’ satisfaction. The Council has thus fully accomplished the transition to e-government. These services are integrated into a single electronic database called the “SƏLİS” - the System for Fast Coordination and Project Management”.
The main purpose of creating the SƏLİS is to organize state support to non-governmental organizations in accordance with the modern requirements, to fomr a new cooperation model in NGO-state relations, to increase transparency, accountability and efficiency of the Council's activities, to eliminate all the possible negative cases and subjective factors, to ensure public control and civic participation in the decision-making process.
Programs included in the “SƏLİS”
This service forms an electronic database of NGOs applying for the Council’s grant competitions. NGOs create a personal cabinet by one-time registration in this program and get an opportunity to take part in all the Council’s grant competitions. The program also allows the Council to hold any number of grant competitions simultaneously.
Independent experts and the ones, representing government institutions, electronically evaluate the projects submitted for the Council’s grant competition and give them a relevant feedback. In order to avoid subjective factors during the assessment, the information contained in the NGO's personal cabinet is not provided to experts. The program contains all the necessary expert information and functions also as an expert bank.
Introduced for the first time in local and international practice, this service ensures civic participation in the Council’s decision-making process on the financing of the projects, giving the citizens of the country, who are the main beneficiaries of the projects, an opportunity to evaluate any number of projects by expressing their opinion on the importance and social relevance of the submitted projects. Citizens' votes are taken into account in the decision-making process.
Online evaluation of the projects by the members of the Council
The members of the Council receive an opportunity to get acquainted with the projects’ documents submitted for the grant competitions, the feedback and the points granted by the experts and citizens, as well as with the information provided by the Council’s Secretariat and carry out the evaluation of the projects online through a single database. This not only facilitates the decision-making process, but also significantly increases its objectivity and promptness.
For the first time among the donor organizations, the Council grants the NGOs an opportunity to appeal regarding the results of grant competitions. NGOs, dissatisfied with the results of the grant competitions, electronically submit their appeals to the Appeals Commission. These applications are reviewed and the relevant decisions are taken in a short period of time.
Representatives of NGOs with disabilities, as well as those on foreign trips, based in the regions, and the ones unable to attend the Appeals Commission meetings for any other excusable reason may attend the meetings online without spending additional time and resources.
The NGOs winning in the grant competitions agree online all the relevant documents and the text of the contract with the Secretariat of the Council, in order to sign the grant agreement with no need to come to the office of the Council. The NGO then switches to an e-queue program to electronically select time for signing of the agreement.
Through this program, NGOs, arranging contractual documents, choose the time to come to the Council for signing the contract. The monitor installed in the office of the Council shows the order of NGOs. The NGO representative who came to the Council office concludes the grant agreement and moves on to the next phase for the project implementation within just 1 minute.
NGOs that have concluded a grant agreement with the Council enter into the system all information about the project activities and inform the Secretariat of the Council. The NGO's print products, video materials and electronic resources are also coordinated with the Council Secretariat through this program. Thus, the electronic communication between the Secretariat of the Council and the NGO is fully established and the mutual oversight. All correspondence between the Secretariat and NGOs is archived.
The Council’s Secretariat examines the information provided by the NGOs on their activities within the frameworks of their projects, reports on any discrepancies and electronically monitors the process of implementation of the project.
The NGOs electronically submit the narrative and financial reports of their projects to the Council’s Secretariat through this service in a time specified by the grant agreement. Both the narrative and financial reports of the projects are sent simultaneously and the final act is concluded with the NGO after the Secretariat examines the information presented in the reports. The information on the project implementation process provided by the NGOs in the e-management program is integrated into the reporting program, which greatly facilitates this process and constitutes the basis of their final reports.
Through this program, the citizens of the country observe online the accountability status of projects implemented by NGOs with the financial support of the Council. Restrictive measures are applied towards NGOs that do not submit project reports within a specified timeframe and NGOs are automatically notified via the program. This also increases the responsibility, discipline, transparency and accountability among NGOs.
According to the rules of grant issuance to non-governmental organizations by the state institutions, the grant competition topics and funding of the projects submitted to government organizations are coordinated with the Council through this program. The e-agreement also ensures that the government institutions consolidate the submitted NGO projects and conduct relevant analyzes.
This program ensures the online implementation of consultative assistance, which is one of the key areas of state support to NGOs provided by the Council. In this regard, the Council organizes consultations on various topics devoted to NGO activities in its official Facebook page. This service may also be useful for other persons interested in NGO activities.
The “SƏLİS” mobile application was launched for more comprehensive delivery of information about the Council and the Council's services to the public. This application also enables NGOs to more easily access the Council's e-services via mobile phone. One of the key advantages of this service is the automatic sending of necessary information about the activities of the Council to the mobile application users.
The Council launched innobank.az website to collect and implement the ideas of public importance, reveal the potential of the people working in the NGO sector, stimulate them, enhance the knowledge and skills of NGO representatives, and publicize information on NGO activities, as well as create an electronic database. The site consists of 6 banks, each with its own specific area – Ideas, Experts, Human Resources, Volunteers, Training and Reporting.
Citizens, including NGO representatives, can submit their applications, proposals and complaints electronically to the Council. This also ensures the systematization of citizen appeals and communication with them through a single database.
A new Call Center has been launched to improve the efficiency and quality of relations between the Council and the citizens. All calls received by the Call Center are registered and archived, preparation of all the relevant statistical information is provided.
The 1672 “hotline” operates in order to ensure the prompt and flexible delivery of proposals and complaints to the Council, as well as operative investigation of applications from NGOs and other citizens.
Internal management program of the Council’s Secretariat
This program ensures that the work of the Council’s Secretariat complies with all the modern demands and measures the effectiveness of its staff. The program consists of the three components:
Human Resources management – all information regarding to the memebrs of the Council and the Secretariat’s staff is collected in a single electronic database in accordance with the requirements of legislation;
Evaluation of staff performance – this implies the measurement and evaluation of the daily activities of the Secretariat’s staff.
Follow-up on the tasks’ implementation – enhances the effectiveness of the implementation of the tasks given by the leadership, enhances control over the execution process, and ensures flexibility of the performance.